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Heat Pump Repair in Glen Ellyn, IL
Roughly one in six Glen Ellyn homes predates 1940, and many more were built from the 1960s through the 1980s. We fix heat pumps flat-rate, with most repairs at $275 to $765 and no diagnostic charge when you approve the work.

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Need Heat Pump Repair in Glen Ellyn?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Glen Ellyn?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Glen Ellyn, IL (60137) from our shop in Streamwood. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Problems We Fix in Glen Ellyn
Heat pumps need a working defrost cycle, a reversing valve that shifts cleanly and the right refrigerant charge to heat well in a Glen Ellyn winter. When one of those goes, you feel it as cool air, heavy ice or a system that never shuts off. We test each piece and give you a flat-rate price before any work.
How a Glen Ellyn Heat Pump Repair Visit Works
A heat pump combines refrigeration, airflow, electrical parts and controls, so we test the whole system. The thermostat, reversing valve, defrost operation, sensors, motors and refrigerant all get checked before we name the failed part. Trucks carry common parts for most brands.
Repair or Replace Your Glen Ellyn Heat Pump?
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
Related Services in Glen Ellyn
Other ways we help Glen Ellyn homeowners.
Heat Pump Repair Prices in Glen Ellyn
A typical heat pump repair here costs $275 to $765. Larger repairs like a TXV ($1,250), reversing valve ($1,470) or compressor ($2,935) are priced the same way: one flat number before work begins. The diagnostic is waived with the repair.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Any permit or added work is reviewed job by job before we start. Windows are estimates, since scheduling depends on demand and technician availability.
Why Glen Ellyn Families Trust Pure Comfort
Our technicians work on heat pumps year-round, not just in summer.
Family-owned since 2008
A Streamwood family business since 2008, not a franchise or a private-equity rollup.
Employees, not subs
Repairs and installs are done by Pure Comfort employees, start to finish.
Certified and insured
Fully insured and licensed, with NATE and EPA 608 certified technicians doing the work.
Lennox Premier Dealer and more
Lennox Premier Dealer, and we service Carrier, Trane, Goodman, Mitsubishi, Bosch and the rest.
We finish every repair by checking refrigerant pressures, airflow and the temperature split.
Heat Pump Not Keeping Up?
If your heat pump is old or the repairs keep coming, we will give you an honest repair-or-replace answer.
Feedback From Homeowners We Serve
Recent reviews from local homeowners about how we showed up, explained the problem and fixed it.
What Glen Ellyn homeowners say
“Gene is amazing! He showed up on time, had a tracking app so you can see when he will arrive, listened to what I needed and is a firm believer in every problem has a solution! He also didn’t try and sell me unnecessary stuff, is mindful of budget and lifetime of products. Highly recommend Gene.”
Service visit
“Gene is my favorite guy for the job! Geve consistently does a fantastic job. He’s knowledgeable, honest, and takes the time to explain everything clearly. His work is thorough, efficient, and done right the first time. It’s hard to find someone in HVAC who combines skill and integrity the way he does. Highly recommend.”
HVAC service
“Very nice gentleman. I'm glad I found you guys on Lennox's website.”
Lennox service
“Always the best service”
HVAC service
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
We Also Fix Heat Pumps Near Glen Ellyn
Pure Comfort serves Glen Ellyn from our base in Streamwood, along with nearby Wheaton, Lombard and Glendale Heights.
Drive time: our shop in Streamwood is about 16 miles from Glen Ellyn, roughly 30 to 35 minutes away via Gary Avenue in normal traffic.
Zip codes: we cover Glen Ellyn homes in 60137.
Heat pump repair in nearby towns
- WheatonHeat pump repair
- Glendale HeightsHeat pump repair
- LombardHeat pump repair
- Villa ParkHeat pump repair
- Carol StreamHeat pump repair
Near Glen Ellyn but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Common Glen Ellyn Heat Pump Questions
Is heat pump repair priced by the hour?
No. Every repair is flat-rate with parts and labor included. Most cost $275 to $765 in Glen Ellyn.
My heat pump only cools and will not heat. Why?
The reversing valve or its solenoid may be stuck, or the thermostat may not be calling for heat pump heat. We test the valve, coil and wiring.
Can I get same-day heat pump repair in Glen Ellyn?
Often, yes. Phones are answered 24/7, and we are about 30 minutes away in Streamwood.
How does a heat pump defrost cycle work?
The system briefly runs in cooling mode to warm the outdoor coil and melt frost. If ice keeps building, a sensor, control board or reversing valve is often the cause.
Do you repair ductless mini-split heat pumps?
Yes. We repair ductless heat pumps, including sensors ($330) and control boards ($1,065), along with ducted systems.
When is a heat pump not worth fixing?
When an older unit needs a compressor ($2,935), keeps leaking refrigerant or never kept the house comfortable. Otherwise, repair is usually the better value.
Do heat pumps need maintenance?
Yes. Clean coils, a correct charge and a working defrost system prevent most breakdowns. Plan members get seasonal tune-ups and 10 to 15% off repairs.
Schedule Heat Pump Repair in Glen Ellyn
Tell us what your heat pump is doing, and we will get a technician to your Glen Ellyn home, often the same day.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Need it fixed today in Glen Ellyn? Call (708) 515-4822 rather than using the form.





