Heat Pump Repair in Des Plaines, IL
More than 40 percent of Des Plaines homes were built in the 1950s and 1960s, mostly brick ranches, raised ranches and Cape Cods. Heat pump repairs here usually cost $275 to $765 all-in, with the $75 diagnostic waived with the repair.
456 Google Reviews
Your Peace of Mind
Flexible Options
We're Here Anytime
Guaranteed
Need Heat Pump Repair in Des Plaines?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Des Plaines?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Des Plaines, IL (60016 and 60018) from our shop in Streamwood, about 35 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Trouble in Des Plaines Homes
We repair ducted heat pumps, dual-fuel systems and ductless mini-split heat pumps across Des Plaines. The fixes we make most are capacitors, contactors, defrost sensors, defrost control boards and crankcase heaters, plus refrigerant leaks found with a nitrogen pressure test. Reversing valves and compressors are less common but we replace those too.
Step by Step: Heat Pump Repair in Des Plaines
First we confirm power and the thermostat signal. Then we test the outdoor unit: capacitor, contactor, fan motor and compressor. In heating season, we check the defrost sensor and board and whether the reversing valve shifts. Refrigerant comes last, measured by superheat and subcooling. You approve the price before we start.
Is Your Des Plaines Heat Pump Worth Fixing?
Small parts are almost always worth fixing: a capacitor runs $275 to $348 and a defrost sensor $340. Big repairs on an older heat pump deserve a second look. A compressor is $2,935 and a reversing valve $1,470, so on a heat pump past 10 to 12 years, we will price a replacement too.
Heat Pump and HVAC Services in Des Plaines
Related services for Des Plaines homeowners.
How Much Is Heat Pump Repair in Des Plaines?
Heat pump repairs are flat-rate. Common fixes cost $275 to $765, and the $75 diagnostic ($99 evenings, weekends and holidays) comes off when you approve the work. Maintenance plan members save 10 to 15%.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
We review permit needs and any extra work for each project. On the hottest and coldest days demand spikes, so arrival windows are typical rather than guaranteed.
What Des Plaines Homeowners Get With Pure Comfort
Local, family-owned and focused on fixing the cause, not the symptom.
A local family business
Family-owned and run from Streamwood since 2008, with no franchise or call center in between.
Our own technicians
Repairs and installs are done by Pure Comfort employees, start to finish.
Certified technicians
Technicians carry NATE and EPA 608 certifications, and the company is licensed and insured.
Premier Dealer, any brand fixed
Lennox Premier Dealer, and we service Carrier, Trane, Goodman, Mitsubishi, Bosch and the rest.
Each Des Plaines heat pump repair ends with a check in heating and cooling mode, so the fix is confirmed before we leave.
Heat Pump Iced Up or Blowing Cold?
We will test your heat pump in the mode that is failing and lay out the options with prices.
Feedback From Homeowners We Serve
Before you let someone into your home, see what your neighbors say.
What Des Plaines homeowners say
“The owner was very knowledgeable and responsive. The owner Gene was great he explained the service and provided me with updates as his work was being completed. Beat every competitor in the area. Great pricing! Thank you guys!”
HVAC project
“Made sure our new HVAC was right for our house. They corrected mistakes from previous work done on the house. They came on new year's day for an estimate that was better than the competition.”
New HVAC system
“Great service! The technician arrived on time, diagnosed the issue quickly, and completed the repair professionally. Highly recommend.”
Repair
“Very professional, clean, reliable and fast”
Service visit
“Excellent service! Always fast and reliable.”
Repeat customer
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Nearby Heat Pump Repair
Pure Comfort serves Des Plaines from our base in Streamwood, along with nearby Park Ridge, Mount Prospect and Elk Grove Village.
Drive time: our shop in Streamwood is about 18 miles from Des Plaines, roughly 35 minutes away via I-90 in normal traffic.
Zip codes: we cover Des Plaines homes in 60016 and 60018.
Heat pump repair in nearby towns
- Park RidgeHeat pump repair
- Mount ProspectHeat pump repair
- Elk Grove VillageHeat pump repair
- Schiller ParkHeat pump repair
- Arlington HeightsHeat pump repair
Near Des Plaines but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Des Plaines Heat Pump Repair FAQs
How much does heat pump repair cost in Des Plaines?
Most heat pump repairs in Des Plaines cost $275 to $765, flat-rate with parts and labor. A capacitor is $275 to $348, a defrost sensor $340 and a defrost control board $765. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair.
My heat pump only cools and will not heat. Why?
The reversing valve or its solenoid may be stuck, or the thermostat may not be calling for heat pump heat. We test the valve, coil and wiring.
How soon can you get to Des Plaines for a heat pump repair?
Usually the same day when a truck is open. Our shop is about 35 minutes from Des Plaines.
Why does my heat pump steam in winter?
That is usually a normal defrost cycle melting frost off the coil. Heavy ice that does not clear is the problem to call about.
What heat pump brands do you service?
All major brands, including Lennox, Carrier, Trane, Goodman, Rheem, Mitsubishi and Bosch.
When is a heat pump not worth fixing?
When an older unit needs a compressor ($2,935), keeps leaking refrigerant or never kept the house comfortable. Otherwise, repair is usually the better value.
Is a maintenance plan worth it for a heat pump?
Usually, since heat pumps run year-round. Plans start at $15 a month and include tune-ups and repair discounts.
Book a Des Plaines Heat Pump Diagnostic
Our technicians are about 35 minutes from Des Plaines. Call or book online, and we will diagnose and price the repair before any work starts.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Need it fixed today in Des Plaines? Call (708) 515-4822 rather than using the form.