Heat Pump Repair in Elk Grove Village, IL
Elk Grove Village is mostly 1950s and 1960s ranches, raised ranches and split-levels. Flat-rate heat pump repairs typically cost $275 to $765, and the $75 diagnostic comes off when you go ahead.
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Need Heat Pump Repair in Elk Grove Village?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Elk Grove Village?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Elk Grove Village, IL (60007) from our shop in Streamwood, about 30 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Trouble in Elk Grove Village Homes
Heat pumps need a working defrost cycle, a reversing valve that shifts cleanly and the right refrigerant charge to heat well in a Elk Grove Village winter. When one of those goes, you feel it as cool air, heavy ice or a system that never shuts off. We test each piece and give you a flat-rate price before any work.
From Call to Fixed: Elk Grove Village Heat Pump Repair
We start by running the heat pump in the mode that is causing trouble, so we see the symptom instead of guessing. The technician checks the thermostat and wiring, the capacitor and contactor, the defrost sensor and control, the reversing valve and the refrigerant pressures, then airflow and the backup heat. You hear the cause and a flat-rate price before work begins, and most repairs are done on the first visit.
Fix It or Replace It? Elk Grove Village Heat Pumps
Most heat pump repairs are worth it. The exceptions are compressor failures and repeated refrigerant leaks on older units, and systems that never kept the house comfortable in the first place. We will tell you plainly which one you have.
More Services in Elk Grove Village
Other ways we help Elk Grove Village homeowners.
Elk Grove Village Heat Pump Repair Pricing
Most heat pump repairs in Elk Grove Village cost $275 to $765, flat-rate with parts and labor. Capacitors and contactors are at the low end, and defrost sensors and boards are in the middle. Reversing valves ($1,470) and compressors ($2,935) cost more. The $75 diagnostic is waived when you approve the repair.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Permit needs and any extra work are reviewed for the specific project. Windows are typical rather than guaranteed, since scheduling depends on current demand and technician availability.
Why Elk Grove Village Calls Pure Comfort for Heat Pumps
We repair ducted, dual-fuel and ductless heat pumps across Elk Grove Village.
A local family business
A Streamwood family business since 2008, not a franchise or a private-equity rollup.
Our own technicians
Our own trained technicians handle every call, from diagnostics to installs.
Licensed and certified
NATE and EPA Section 608 certified, fully licensed and insured for the work we carry out.
Premier Dealer, any brand fixed
Lennox Premier Dealer, but your heat pump does not need to be a Lennox for us to fix it.
The last step is a full operating check, including the thermostat settings for heat pump and backup heat.
Not Sure What Your Heat Pump Needs?
We will test your heat pump in the mode that is failing and lay out the options with prices.
Feedback From Homeowners We Serve
These are reviews from homeowners in and around Elk Grove Village.
What Elk Grove Village homeowners say
“I was able to get a same day diagnostic for some back drafting I was having with my water heater. Gene was great. Friendly, honest and thorough as we discussed 3 different options and I was emailed estimates the same day.”
Water heater diagnostic
“Nick and Gene are thoroughly knowledgeable and capable of the job required. They were very respectful and helpful in everything they said and did. Because of the work that they did at my home and their character and customer service make Pure Comfort shine as a company to trust.”
Service visit
“Been a great help.”
Repeat customer
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Nearby Heat Pump Repair
Pure Comfort serves all of Elk Grove Village, along with nearby Schaumburg, Itasca and Roselle.
Drive time: our shop in Streamwood is about 14 miles from Elk Grove Village, roughly 30 minutes away via Irving Park Road and the Elgin O’Hare Tollway in normal traffic.
Zip codes: we cover Elk Grove Village homes in 60007.
Heat pump repair in nearby towns
- ItascaHeat pump repair
- Wood DaleHeat pump repair
- Mount ProspectHeat pump repair
- Des PlainesHeat pump repair
- AddisonHeat pump repair
Near Elk Grove Village but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Heat Pump Questions From Elk Grove Village
What do common heat pump parts cost to replace?
Capacitor $275 to $348, contactor $330 to $398, defrost sensor $340, crankcase heater $355, defrost control board $765, TXV $1,250, reversing valve $1,470 and compressor $2,935, all flat-rate.
My heat pump only cools and will not heat. Why?
The reversing valve or its solenoid may be stuck, or the thermostat may not be calling for heat pump heat. We test the valve, coil and wiring.
Can I get same-day heat pump repair in Elk Grove Village?
Often, yes. Phones are answered 24/7, and we are about 30 minutes away in Streamwood.
Why does my heat pump steam in winter?
That is usually a normal defrost cycle melting frost off the coil. Heavy ice that does not clear is the problem to call about.
What heat pump brands do you service?
All major brands, including Lennox, Carrier, Trane, Goodman, Rheem, Mitsubishi and Bosch.
Should I repair or replace a 12-year-old heat pump?
Small repairs are usually worth it. A compressor or reversing valve on a heat pump that old usually is not, so we price both.
Do heat pumps need maintenance?
Yes. Clean coils, a correct charge and a working defrost system prevent most breakdowns. Plan members get seasonal tune-ups and 10 to 15% off repairs.
Request Heat Pump Service in Elk Grove Village
Tell us what your heat pump is doing, and we will get a technician to your Elk Grove Village home, often the same day.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Need it fixed today in Elk Grove Village? Call (708) 515-4822 rather than using the form.