Heat Pump Repair in Itasca, IL
Itasca has older houses near downtown and the train station, mid-century homes and newer subdivisions. Heat pump repairs here usually cost $275 to $765 all-in, with the $75 diagnostic waived with the repair.

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Need Heat Pump Repair in Itasca?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Itasca?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Itasca, IL (60143) from our shop in Streamwood, about 25 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Common Heat Pump Repairs in Itasca
Ice on the outdoor coil, cold air in heat mode and a system stuck in cooling are the heat pump problems Itasca homeowners call about most in winter. In summer it is the same list as an AC: capacitors, contactors and refrigerant. We find the cause with meters and gauges before quoting.
How We Diagnose Heat Pumps in Itasca
Every visit follows the same order: thermostat call, outdoor unit power, capacitor and contactor, then the defrost controls and reversing valve, then refrigerant by measurement. Airflow, the filter, the drain and the backup heat get checked too. You approve a written flat-rate price, and the $75 diagnostic is waived with the repair.
Heat Pump Repair vs. Replacement in Itasca
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
More Services in Itasca
More services for homes in Itasca.
What Heat Pump Repair Costs in Itasca
The price depends on the part, not the hours. Electrical parts and defrost controls run $275 to $765. Refrigerant work starts with a $125 charge check, and a leak search with a nitrogen pressure test is $610. Every price includes parts and labor.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Extra work and any permit are discussed with you first. Arrival windows reflect current demand and technician availability.
The Pure Comfort Difference in Itasca
Our technicians work on heat pumps year-round, not just in summer.
Family-run in Streamwood
A Streamwood family business since 2008, not a franchise or a private-equity rollup.
Our own technicians
The technician at your door works for Pure Comfort. We do not hand jobs to subcontractors.
Insured and certified
Fully insured and licensed, with NATE and EPA 608 certified technicians doing the work.
Lennox Premier Dealer
Premier Dealer for Lennox, with repairs on all major heat pump makes and models.
The last step is a full operating check, including the thermostat settings for heat pump and backup heat.
Questions About Your Heat Pump?
Sometimes it is the heat pump, sometimes the thermostat or backup heat. We will tell you which in your Itasca home.
Feedback From Homeowners We Serve
Before you let someone into your home, see what your neighbors say.
What homeowners in and near Itasca say
“5 stars from beginning to finish. Gene was responsive and came out next day for my furnace quote. Fair pricing and clear, professional estimate emailed same day.”
Furnace replacement
“Gene fixed the issue. Was professional, punctual and explained what was wrong. Definitely recommend Pure Comfort Thanks!”
Repair
“I was able to get a same day diagnostic for some back drafting I was having with my water heater. Gene was great. Friendly, honest and thorough as we discussed 3 different options and I was emailed estimates the same day.”
Water heater diagnostic
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Repair Close to Itasca
Pure Comfort serves Itasca and nearby communities including Roselle, Elk Grove Village, Addison and Wood Dale.
Drive time: our shop in Streamwood is about 14 miles from Itasca, roughly 25 minutes away in normal traffic.
Zip codes: we cover Itasca homes in 60143.
Heat pump repair in nearby towns
- Wood DaleHeat pump repair
- Elk Grove VillageHeat pump repair
- AddisonHeat pump repair
- RoselleHeat pump repair
- BloomingdaleHeat pump repair
Near Itasca but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Heat Pump Questions From Itasca
How much should I budget for a heat pump repair in Itasca?
Plan on $275 to $765 for most repairs. Maintenance plan members save 10 to 15%, and the $75 diagnostic is waived with the repair.
Why does my heat pump heat poorly when it is very cold?
Output drops as it gets colder outside. Dual-fuel systems switch to the furnace and electric systems use heat strips. If that handoff is not happening, we check the thermostat and controls.
How soon can you get to Itasca for a heat pump repair?
Usually the same day when a truck is open. Our shop is about 25 minutes from Itasca.
How does a heat pump defrost cycle work?
The system briefly runs in cooling mode to warm the outdoor coil and melt frost. If ice keeps building, a sensor, control board or reversing valve is often the cause.
Do you repair ductless mini-split heat pumps?
Yes. We repair ductless heat pumps, including sensors ($330) and control boards ($1,065), along with ducted systems.
How long does a heat pump last?
Usually 12 to 15 years here, since it runs in both heating and cooling seasons. Yearly maintenance helps it reach the high end.
What does a heat pump tune-up include?
Electrical tests, refrigerant check, coil and drain cleaning, defrost and reversing valve checks and a look at the backup heat.
Book a Itasca Heat Pump Diagnostic
Book online or call, and a technician will be in Itasca as soon as a truck is open.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Phones are answered 24/7 at (708) 515-4822. Online requests from Itasca are handled during business hours.





