Heat Pump Repair in West Chicago, IL
West Chicago’s median home dates to around 1980, and about a fifth were built in the 1990s. Expect $275 to $765 for most heat pump repairs, priced flat before work starts.
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Need Heat Pump Repair in West Chicago?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in West Chicago?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in West Chicago, IL (60185) from our shop in Streamwood. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
What Goes Wrong With West Chicago Heat Pumps
Ice on the outdoor coil, cold air in heat mode and a system stuck in cooling are the heat pump problems West Chicago homeowners call about most in winter. In summer it is the same list as an AC: capacitors, contactors and refrigerant. We find the cause with meters and gauges before quoting.
Step by Step: Heat Pump Repair in West Chicago
A heat pump combines refrigeration, airflow, electrical parts and controls, so we test the whole system. The thermostat, reversing valve, defrost operation, sensors, motors and refrigerant all get checked before we name the failed part. Trucks carry common parts for most brands.
Heat Pump Repair vs. Replacement in West Chicago
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
What Else We Do in West Chicago
More services for homes in West Chicago.
West Chicago Heat Pump Repair Pricing
A typical heat pump repair here costs $275 to $765. Larger repairs like a TXV ($1,250), reversing valve ($1,470) or compressor ($2,935) are priced the same way: one flat number before work begins. The diagnostic is waived with the repair.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Extra work and any permit are discussed with you first. Arrival windows reflect current demand and technician availability.
What West Chicago Homeowners Get With Pure Comfort
Straight answers, written prices and repairs done right the first time.
Local and family-owned
Started in Streamwood in 2008. The same family still owns the company and answers for the work.
Our crews, our work
Repairs and installs are done by Pure Comfort employees, start to finish.
Licensed and certified
NATE-certified and EPA 608-certified technicians, backed by full licensing and insurance.
All brands repaired
Lennox Premier Dealer standing, and we fix heat pumps other companies installed.
Each West Chicago heat pump repair ends with a check in heating and cooling mode, so the fix is confirmed before we leave.
Heat Pump Iced Up or Blowing Cold?
Sometimes it is the heat pump, sometimes the thermostat or backup heat. We will tell you which in your West Chicago home.
Feedback From Homeowners We Serve
Here is what neighbors near West Chicago say about working with us.
What West Chicago homeowners say
“Pure Comfort Heating and Cooling preformed our regular scheduled maintance on the two Lennox furnaces they had previously installed. They are really great to deal with and I highly recommend reaching out to Gene for an estimate—he'll do right by you!”
Furnace maintenance on two Lennox furnaces
“We worked with Gene from getting an estimate and through the installation. He was great at explaining everything letting us know what was the right option for our size home and our lifestyle. His pricing was competitive, but his service and his customer satisfaction is impeccable. Showed up on time, cleaned up and answered all our questions.”
Estimate and installation
“Very professional and informative. Very knowledgeable. Will definitely use them again.”
HVAC service
“Love this company!!! Great work and very honest. Highly recommend!!!”
HVAC service
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Nearby Heat Pump Repair
Pure Comfort serves West Chicago from our base in Streamwood, along with nearby Carol Stream, Bartlett and St. Charles.
Drive time: our shop in Streamwood is about 11 miles from West Chicago, roughly a 25-minute drive down Route 59 in normal traffic.
Zip codes: we cover West Chicago homes in 60185.
Heat pump repair in nearby towns
- Carol StreamHeat pump repair
- WayneHeat pump repair
- WheatonHeat pump repair
- St. CharlesHeat pump repair
- BataviaHeat pump repair
Near West Chicago but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Common West Chicago Heat Pump Questions
How much should I budget for a heat pump repair in West Chicago?
Plan on $275 to $765 for most repairs. Maintenance plan members save 10 to 15%, and the $75 diagnostic is waived with the repair.
Is cold air from my heat pump normal in winter?
During a defrost cycle, briefly, yes. Cold air that lasts points to the reversing valve, defrost controls, refrigerant or backup heat.
Is Pure Comfort local to West Chicago?
Yes. We are a family-owned company in Streamwood, about 30 minutes from West Chicago.
What should I do if my heat pump is frozen?
Switch to emergency or auxiliary heat so the outdoor unit can thaw, check the filter and call for service. Do not chip the ice off the coil.
Do you repair heat pumps from other brands and installers?
Yes. We are a Lennox Premier Dealer, but we repair all major heat pump brands, including systems another company installed.
Is it worth replacing a heat pump compressor?
Only on a fairly new system or one still under parts warranty. On older units, a new heat pump is usually the better buy.
What does a heat pump tune-up include?
Electrical tests, refrigerant check, coil and drain cleaning, defrost and reversing valve checks and a look at the backup heat.
Book a West Chicago Heat Pump Diagnostic
Call now and we will schedule your West Chicago heat pump repair at the next open time.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Need it fixed today in West Chicago? Call (708) 515-4822 rather than using the form.