Heat Pump Repair in Northbrook, IL
About 40 percent of Northbrook homes were built in the 1960s and 1970s, many of them two-stories and split-levels. Common heat pump repairs run $275 to $765 with parts and labor included, and you pay no diagnostic when you approve the fix.
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Need Heat Pump Repair in Northbrook?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Northbrook?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Northbrook, IL (60062) from our shop in Streamwood, about 45 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Problems We Fix in Northbrook
Heat pumps need a working defrost cycle, a reversing valve that shifts cleanly and the right refrigerant charge to heat well in a Northbrook winter. When one of those goes, you feel it as cool air, heavy ice or a system that never shuts off. We test each piece and give you a flat-rate price before any work.
How We Diagnose Heat Pumps in Northbrook
First we confirm power and the thermostat signal. Then we test the outdoor unit: capacitor, contactor, fan motor and compressor. In heating season, we check the defrost sensor and board and whether the reversing valve shifts. Refrigerant comes last, measured by superheat and subcooling. You approve the price before we start.
Is Your Northbrook Heat Pump Worth Fixing?
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
Heating and Cooling Services in Northbrook
Related services for Northbrook homeowners.
How Much Is Heat Pump Repair in Northbrook?
Most heat pump repairs in Northbrook cost $275 to $765, flat-rate with parts and labor. Capacitors and contactors are at the low end, and defrost sensors and boards are in the middle. Reversing valves ($1,470) and compressors ($2,935) cost more. The $75 diagnostic is waived when you approve the repair.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Any permit or added work is reviewed job by job before we start. Windows are estimates, since scheduling depends on demand and technician availability.
Why Northbrook Calls Pure Comfort for Heat Pumps
We test heat pumps in both modes and check the backup heat on every call.
Family-owned since 2008
Started in Streamwood in 2008. The same family still owns the company and answers for the work.
No subcontractors
Our own trained technicians handle every call, from diagnostics to installs.
Trained and insured
Our team holds NATE and EPA Section 608 certifications, and every job is insured.
Lennox Premier Dealer
Lennox Premier Dealer, but your heat pump does not need to be a Lennox for us to fix it.
Every repair is tested in the mode that failed, then in the other mode, before we close the job.
Need a Straight Answer on Your Heat Pump?
Tell us what your heat pump is doing, and we will diagnose it and price the fix before any work starts.
Feedback From Homeowners We Serve
Before you let someone into your home, see what your neighbors say.
What Northbrook homeowners say
“Gene communicated with me consistently through the whole process of scheduling and what was wrong after he diagnosed. He was helpful and explained the issues to me (a lay person)! I would definitely use him again!”
Repair
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Repair in Towns Near Northbrook
Pure Comfort repairs heat pumps throughout Northbrook and the towns around it, including heat pump repair in Deerfield, heat pump repair in Des Plaines and heat pump repair in Park Ridge. Drive time: our shop in Streamwood is about 45 minutes from Northbrook in normal traffic. Zip codes: we cover Northbrook homes in 60062.
Heat pump repair in nearby towns
- DeerfieldHeat pump repair
- Mount ProspectHeat pump repair
- Des PlainesHeat pump repair
- Buffalo GroveHeat pump repair
- Park RidgeHeat pump repair
Near Northbrook but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Heat Pump Repair FAQs for Northbrook
Is heat pump repair priced by the hour?
No. Every repair is flat-rate with parts and labor included. Most cost $275 to $765 in Northbrook.
My heat pump runs but the house stays cold. What is wrong?
It could be low refrigerant, a defrost problem, a dirty filter or backup heat that is not staging on. In very cold weather, a heat pump alone may also fall behind, which is what backup heat is for.
How soon can you get to Northbrook for a heat pump repair?
Usually the same day when a truck is open. Our shop is about 45 minutes from Northbrook.
What should I do if my heat pump is frozen?
Switch to emergency or auxiliary heat so the outdoor unit can thaw, check the filter and call for service. Do not chip the ice off the coil.
What heat pump brands do you service?
All major brands, including Lennox, Carrier, Trane, Goodman, Rheem, Mitsubishi and Bosch.
When is a heat pump not worth fixing?
When an older unit needs a compressor ($2,935), keeps leaking refrigerant or never kept the house comfortable. Otherwise, repair is usually the better value.
Do heat pumps need maintenance?
Yes. Clean coils, a correct charge and a working defrost system prevent most breakdowns. Plan members get seasonal tune-ups and 10 to 15% off repairs.
Need Your Heat Pump Fixed in Northbrook?
Our technicians are about 45 minutes from Northbrook. Call or book online, and we will diagnose and price the repair before any work starts.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
The phone is faster than the form: (708) 515-4822, answered around the clock.