Heat Pump Repair in Downers Grove, IL
Most of Downers Grove was built after World War II, and split-levels and ranches make up a large share of the village. Heat pump repairs here usually cost $275 to $765 all-in, with the $75 diagnostic waived with the repair.
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Need Heat Pump Repair in Downers Grove?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Downers Grove?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Downers Grove, IL (60515, 60516 and 60517) from our shop in Streamwood, about 32 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Problems We Fix in Downers Grove
Most Downers Grove heat pump calls come in one of two seasons: the first hot week of summer and the first cold snap of fall. In winter, the usual complaints are an outdoor unit caked in ice, cool air from the vents or a heat pump that runs nonstop. In summer, it is weak cooling or an outdoor unit that will not start. Capacitors, contactors, defrost controls and reversing valves cause most of them.
What Happens on a Downers Grove Heat Pump Call
We diagnose in the failing mode, measure before replacing anything and explain what we find. Most heat pump repairs are electrical or control parts we carry on the truck. Refrigerant leaks are found with a nitrogen pressure test, and you get a written price for each step.
Heat Pump Repair vs. Replacement in Downers Grove
A $765 defrost board on a 6-year-old heat pump is an easy repair. A $1,470 reversing valve on a 12-year-old heat pump is a different decision, so we price a replacement alongside it.
Heating and Cooling Services in Downers Grove
Other heating and cooling work in Downers Grove.
Heat Pump Repair Cost in Downers Grove, IL
The price depends on the part, not the hours. Electrical parts and defrost controls run $275 to $765. Refrigerant work starts with a $125 charge check, and a leak search with a nitrogen pressure test is $610. Every price includes parts and labor.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
If a repair turns into a replacement, we check the current Downers Grove permit rules for that job. Arrival windows are our best estimate and can shift with demand.
Why Pure Comfort for Your Downers Grove Heat Pump
We repair ducted, dual-fuel and ductless heat pumps across Downers Grove.
Owned and run locally
Family-owned and run from Streamwood since 2008, with no franchise or call center in between.
Technicians on our payroll
Our own trained technicians handle every call, from diagnostics to installs.
Certified and insured
NATE and EPA Section 608 certified, fully licensed and insured for the work we carry out.
Lennox Premier Dealer, all brands
We install Lennox as a Premier Dealer and repair every major heat pump brand.
Each Downers Grove heat pump repair ends with a check in heating and cooling mode, so the fix is confirmed before we leave.
Heat Pump Not Keeping Up?
We will test your heat pump in the mode that is failing and lay out the options with prices.
Feedback From Homeowners We Serve
Here is what neighbors near Downers Grove say about working with us.
What Downers Grove homeowners say
“Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work with”
Repeat customer
“Highly recommended. Highly skilled and professional team. Very responsive too.”
Service visit
“Gene was great!”
Service visit
“Quick, direct, and to the point. A good understanding of heating systems.”
Heating service
“I was having a problem with my 8 year old water heater. I made the mistake of calling a “reputable” local plumbing company to make the repair. After $700 of replacing almost all of the guts of the unit, they said I need a new tank, to the tune of about style="margin:10px 0 12px;font-style:normal;border:0;padding:0",800. That did not sit well with me so I called Pure Comfort for a second opinion. Boy, I am glad I did! Gene came in and spend extra time to carefully figure out the problem, instead of just agreeing with the last guy. He figured out the pilot had been installed backwards!! Once he put it on correctly, the water heater fired up perfectly!”
Water heater repair
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Nearby Heat Pump Repair
Pure Comfort repairs heat pumps throughout Downers Grove and the towns around it, including heat pump repair in Lisle, heat pump repair in Lombard and heat pump repair in Glen Ellyn. Drive time: our shop in Streamwood is about 32 minutes from Downers Grove in normal traffic. Zip codes: we cover Downers Grove homes in 60515, 60516 and 60517.
Heat pump repair in nearby towns
- LisleHeat pump repair
- LombardHeat pump repair
- Glen EllynHeat pump repair
- Villa ParkHeat pump repair
- WheatonHeat pump repair
Near Downers Grove but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Heat Pump Questions From Downers Grove
What do common heat pump parts cost to replace?
Capacitor $275 to $348, contactor $330 to $398, defrost sensor $340, crankcase heater $355, defrost control board $765, TXV $1,250, reversing valve $1,470 and compressor $2,935, all flat-rate.
My heat pump only cools and will not heat. Why?
The reversing valve or its solenoid may be stuck, or the thermostat may not be calling for heat pump heat. We test the valve, coil and wiring.
How soon can you get to Downers Grove for a heat pump repair?
Usually the same day when a truck is open. Our shop is about 32 minutes from Downers Grove.
Can a frozen heat pump damage itself?
It can, if it keeps running iced up. Use emergency heat until we diagnose the defrost system.
Do you repair heat pumps from other brands and installers?
Yes. We are a Lennox Premier Dealer, but we repair all major heat pump brands, including systems another company installed.
Is a reversing valve worth replacing?
On a younger heat pump, often yes. At $1,470, it is worth comparing with replacement on a unit past 10 to 12 years.
Can a tune-up prevent heat pump repairs?
It catches weak capacitors, dirty coils and drain problems early, which prevents many breakdowns.
Get Your Downers Grove Heat Pump Fixed
Book online or call, and a technician will be in Downers Grove as soon as a truck is open.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
For the quickest Downers Grove appointment, call (708) 515-4822. The form is checked during business hours.