Heat Pump Repair in Schaumburg, IL
Schaumburg is about 15 minutes from our Streamwood shop, and we work in its ranches, split-levels, townhomes and condos across 60193, 60194, 60195 and 60173. Most heat pump repairs cost $275 to $765, flat-rate with parts and labor, and the $75 diagnostic is waived when you approve the repair.
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Need Heat Pump Repair in Schaumburg?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Schaumburg?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Schaumburg, IL (60173, 60193, 60194 and 60195) from our shop in Streamwood, about 20 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Common Heat Pump Repairs in Schaumburg
A heat pump in Schaumburg has to handle humid summers and cold winters, and dual-fuel systems hand off to a gas furnace when it gets too cold. We check that handoff, the defrost cycle and the thermostat setup along with the outdoor unit, because many no-heat calls are really a control or backup heat problem, not a failed heat pump.
From Call to Fixed: Schaumburg Heat Pump Repair
We start by running the heat pump in the mode that is causing trouble, so we see the symptom instead of guessing. The technician checks the thermostat and wiring, the capacitor and contactor, the defrost sensor and control, the reversing valve and the refrigerant pressures, then airflow and the backup heat. You hear the cause and a flat-rate price before work begins, and most repairs are done on the first visit.
Is Your Schaumburg Heat Pump Worth Fixing?
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
Heat Pump and HVAC Services in Schaumburg
Related services for Schaumburg homeowners.
Schaumburg Heat Pump Repair Pricing
Expect $275 to $765 for the common heat pump repairs. A capacitor is $275 to $348, a defrost sensor $340, a crankcase heater $355 and a defrost control board $765. You see the full price in writing before we start, and plan members save 10 to 15%.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
If a repair turns into a replacement, we check the current Schaumburg permit rules for that job. Arrival windows are our best estimate and can shift with demand.
Why Schaumburg Calls Pure Comfort for Heat Pumps
Pure Comfort has served Schaumburg from Streamwood since 2008.
Owned and run locally
Founded in Streamwood in 2008 and still owned and operated by the family who started it.
Employees, not subs
Every repair is done by our own employees, never passed to an outside crew.
NATE and EPA certified
Technicians carry NATE and EPA 608 certifications, and the company is licensed and insured.
All brands repaired
Premier Dealer standing, with service and repair covering all major heat pump makes and models.
Before we go, we run the system in both modes and confirm the defrost cycle and backup heat.
Heat Pump Iced Up or Blowing Cold?
Ice that will not clear, cold air in heat mode or a unit that never shuts off all have a cause. We will find it.
Feedback From Homeowners We Serve
These are reviews from homeowners in and around Schaumburg.
Recent Pure Comfort Jobs in Schaumburg, IL
1 job logged by our technicians in Schaumburg since October 2026. Locations are shown by town and ZIP code only.
Annual Furnace tune-up on a 2017 carrier furnace. I fixed the rattle at blower motor and adjusted blower speed/gas pressure due to over heating. Also found pressure switch issue. Venting is pitched wrong and should be corrected.
“All I can say is that I am so glad I called pure comfort heating and cooling. I have experience of knowing about heating and air-conditioning from past homes that I have lived in. but I’ve never met anyone like Jean, so polite ,knowledgeable ,and honest. You made my day knowing that if I’m in need of Heating or air-conditioning, I can call you to know the job will get done right. Thanks again pure comfort, I will recommend you to all my family and friends.”
Jesse B., Schaumburg
What Schaumburg homeowners say
“I waited more then a year to chose a company to replace my furnace and Central Air im glad I did Gene and he's crew meet exede my expectations great quality impress in the time it took you to replace both units i highly recommend Gene and Crew Thank you so much”
Furnace and central air replacement
“Great customer service all around. I wish I found them sooner.”
Service visit
“Very professional and knowledgeable, took are of all my maintenance needs, answered all of my questions. Completed the job in a timely manner, also affordable. I highly recommend them.”
Maintenance
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Repair Close to Schaumburg
Pure Comfort serves all of Schaumburg, along with nearby Hoffman Estates, Roselle and Streamwood.
Drive time: our shop in Streamwood is about 9 miles from Schaumburg, roughly 20 minutes away via Schaumburg Road in normal traffic.
Zip codes: we cover Schaumburg homes in 60173, 60193, 60194 and 60195.
Heat pump repair in nearby towns
- Hoffman EstatesHeat pump repair
- RoselleHeat pump repair
- Hanover ParkHeat pump repair
- South BarringtonHeat pump repair
- StreamwoodHeat pump repair
Near Schaumburg but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
What Schaumburg Homeowners Ask About Heat Pumps
What do common heat pump parts cost to replace?
Capacitor $275 to $348, contactor $330 to $398, defrost sensor $340, crankcase heater $355, defrost control board $765, TXV $1,250, reversing valve $1,470 and compressor $2,935, all flat-rate.
Why is my heat pump blowing cool air in heating mode?
Heat pump air feels cooler than furnace air, but noticeably cold air can mean a stuck reversing valve, a defrost problem, low refrigerant or backup heat that is not coming on. We test each one.
Do you cover all of Schaumburg?
Yes, every Schaumburg address in 60173, 60193, 60194 and 60195. Our shop in Streamwood is about 15 minutes away.
Why is my outdoor heat pump covered in ice?
Usually a defrost problem: a failed defrost sensor ($340) or defrost control board ($765). Low refrigerant and poor airflow can also cause it. Turn the system to emergency heat and call us.
Do you repair heat pumps from other brands and installers?
Yes. We are a Lennox Premier Dealer, but we repair all major heat pump brands, including systems another company installed.
Is a reversing valve worth replacing?
On a younger heat pump, often yes. At $1,470, it is worth comparing with replacement on a unit past 10 to 12 years.
What does a heat pump tune-up include?
Electrical tests, refrigerant check, coil and drain cleaning, defrost and reversing valve checks and a look at the backup heat.
Schedule Heat Pump Repair in Schaumburg
Tell us what your heat pump is doing, and we will get a technician to your Schaumburg home, often the same day.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
From Schaumburg, (708) 515-4822 is the quickest way to book. We check online requests during business hours.