Heat Pump Repair in Arlington Heights, IL
Most Arlington Heights homes went up between the 1950s and the 1980s. We fix heat pumps flat-rate, with most repairs at $275 to $765 and no diagnostic charge when you approve the work.
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Need Heat Pump Repair in Arlington Heights?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Arlington Heights?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Arlington Heights, IL (60004 and 60005) from our shop in Streamwood. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Not Working in Arlington Heights?
Heat pumps need a working defrost cycle, a reversing valve that shifts cleanly and the right refrigerant charge to heat well in a Arlington Heights winter. When one of those goes, you feel it as cool air, heavy ice or a system that never shuts off. We test each piece and give you a flat-rate price before any work.
Our Heat Pump Repair Process in Arlington Heights
Every visit follows the same order: thermostat call, outdoor unit power, capacitor and contactor, then the defrost controls and reversing valve, then refrigerant by measurement. Airflow, the filter, the drain and the backup heat get checked too. You approve a written flat-rate price, and the $75 diagnostic is waived with the repair.
Heat Pump Repair vs. Replacement in Arlington Heights
Most heat pump repairs are worth it. The exceptions are compressor failures and repeated refrigerant leaks on older units, and systems that never kept the house comfortable in the first place. We will tell you plainly which one you have.
What Else We Do in Arlington Heights
More services for homes in Arlington Heights.
Heat Pump Repair Cost in Arlington Heights, IL
Most bills land between $275 and $765. Contactors are $330 to $398 and capacitors $275 to $348. Refrigerant is priced per pound: R-410A $165 and R-454B $245, discounted when more than one pound is needed.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
We review permit needs and any extra work for each project. On the hottest and coldest days demand spikes, so arrival windows are typical rather than guaranteed.
Why Pure Comfort for Your Arlington Heights Heat Pump
Local, family-owned and focused on fixing the cause, not the symptom.
Local and family-owned
Run by the family that founded it in Streamwood in 2008, with the owner still reviewing the work.
Technicians on our payroll
Our own trained technicians handle every call, from diagnostics to installs.
Licensed and certified
Our team holds NATE and EPA Section 608 certifications, and every job is insured.
All brands repaired
Lennox Premier Dealer standing, and we fix heat pumps other companies installed.
We confirm the repair with measurements, not just by listening to the unit start.
Not Sure What Your Heat Pump Needs?
If your heat pump is old or the repairs keep coming, we will give you an honest repair-or-replace answer.
Feedback From Homeowners We Serve
What homeowners say after a repair tells you more than any ad.
What homeowners near Arlington Heights say
“I was able to get a same day diagnostic for some back drafting I was having with my water heater. Gene was great. Friendly, honest and thorough as we discussed 3 different options and I was emailed estimates the same day.”
Water heater diagnostic
“Jose took care of the maintenance of our furnace in a timely and professional manner. Thank you very much.”
Furnace maintenance
“Nick and Gene are thoroughly knowledgeable and capable of the job required. They were very respectful and helpful in everything they said and did. Because of the work that they did at my home and their character and customer service make Pure Comfort shine as a company to trust.”
Service visit
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Repair in Towns Near Arlington Heights
Pure Comfort serves Arlington Heights and nearby communities including Palatine, Elk Grove Village, Schaumburg, Rolling Meadows and Mount Prospect.
Drive time: our shop in Streamwood is about 15 miles from Arlington Heights, roughly 25 to 30 minutes away in normal traffic.
Zip codes: we cover Arlington Heights homes in 60004 and 60005.
Heat pump repair in nearby towns
- Rolling MeadowsHeat pump repair
- Mount ProspectHeat pump repair
- PalatineHeat pump repair
- Buffalo GroveHeat pump repair
- Elk Grove VillageHeat pump repair
Near Arlington Heights but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Arlington Heights Heat Pump Repair: Questions and Answers
How much is a heat pump service call in Arlington Heights?
The diagnostic is $75, or $99 evenings, weekends and holidays, and it is waived when you approve the repair. Most repairs that follow cost $275 to $765.
Why is my heat pump blowing cool air in heating mode?
Heat pump air feels cooler than furnace air, but noticeably cold air can mean a stuck reversing valve, a defrost problem, low refrigerant or backup heat that is not coming on. We test each one.
Do you cover all of Arlington Heights?
Yes, every Arlington Heights address in 60004 and 60005. Our shop in Streamwood is about 25 minutes away.
Is ice on my heat pump normal in winter?
Light frost is normal, and the heat pump clears it with a defrost cycle. Heavy ice that stays after defrost points to a defrost sensor, defrost board, airflow or refrigerant problem.
Do you work on dual-fuel systems?
Yes. We repair the heat pump and the gas furnace, and check the controls that switch between them.
How long does a heat pump last?
Usually 12 to 15 years here, since it runs in both heating and cooling seasons. Yearly maintenance helps it reach the high end.
Is a maintenance plan worth it for a heat pump?
Usually, since heat pumps run year-round. Plans start at $15 a month and include tune-ups and repair discounts.
Request Heat Pump Service in Arlington Heights
Book online or call, and a technician will be in Arlington Heights as soon as a truck is open.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Calling (708) 515-4822 is the fastest way to book from Arlington Heights. Online requests are answered during business hours.