Heat Pump Installation in the Northwest & West Suburbs
Cold-climate heat pumps work well in Illinois, especially paired with a gas furnace as a dual-fuel system. Adding a heat pump to an existing furnace typically costs $6,000 to $11,000, and a heat pump with a new air handler runs $8,500 to $15,000 or more. Pure Comfort installs Lennox variable-capacity and Bosch ductless heat pumps sized with a load calculation.
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Heat Pump Not Working?
Fast, honest heat pump repair from a family-owned Streamwood team.
- $75 diagnostic ($99 evenings, weekends & holidays)
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd instant discounts applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Is a Heat Pump Right for Your Home?
A heat pump can provide efficient heating and cooling from one system, but the right application depends on the house. These are the factors that decide it.
- Existing ductworkA ducted heat pump can often use the home's air distribution system, provided the ducts can move the airflow the equipment requires.
- Insulation and envelopeHow well the home holds heat affects the capacity needed and how the system performs during the coldest stretches of winter.
- Electrical serviceCircuit, breaker, wire and available service capacity all have to match the equipment requirements before installation.
- Equipment locationOutdoor placement affects defrost operation, drainage, noise and service access, so it is planned rather than assumed.
- Winter design conditionsCapacity at low outdoor temperatures determines whether the heat pump can work alone or needs a backup heat strategy.
- Your heating goalsPrimary system, dual-fuel pairing with a furnace or a ductless solution for selected rooms are all different paths worth comparing.
Pure Comfort compares those paths instead of treating one configuration as right for every home.
How Do We Design and Install a Heat Pump?
Heat pumps operate differently from the oversized equipment found in many older homes, so the design work matters more than the model number.
- Review the home. We evaluate heating and cooling needs, duct capacity, return air, electrical requirements and the existing equipment before selecting a system.
- Plan the staging strategy. For dual-fuel projects, we plan how the heat pump and furnace will stage and switch as outdoor conditions change.
- Complete the installation. Refrigerant, condensate, electrical and control work is completed in-house for the selected configuration.
- Verify both modes. Before closeout we confirm airflow, temperature performance, electrical operation, drainage, controls and both heating and cooling operation.
Repair the Existing System or Install a Heat Pump?
Install a heat pump when your AC needs replacing and you want efficient electric heating with your furnace as backup; keep repairing the existing system when it is newer and working well. The goal is to show where a heat pump genuinely fits, not recommend one simply because it is newer technology.
Current equipment with an isolated problem
When the existing furnace or AC still serves the home well and the fault is limited, a repair keeps the system going without a larger project.
Replacement is already approaching
When equipment is near the end of its life, electrification matters to you, or one system could improve year-round comfort, a heat pump is worth comparing.
THE FOUR THINGS WE WEIGH
Project cost against the alternative
What a heat pump project costs compared with a conventional replacement, including any electrical or duct work required.
The current equipment
Age, repair history and how well the existing system still serves the home through both seasons.
Ductwork and electrical
Whether the ducts can move the required airflow and whether the electrical service supports the equipment.
Fuel source and operating cost
How the home is heated today and what a change in energy source would mean over a full year.
Related service: Heat Pump Repair
Heat Pump Planning for Illinois Weather
Pure Comfort has served Streamwood since 2008 and understands that local heat-pump design must account for both humid summers and cold winter conditions.
- Cold-climate designWe size and configure equipment for winter design conditions rather than assuming mild-climate performance.
- In-house installationOur own crews handle the refrigeration, electrical and control work required by these systems.
- Certified experienceLennox Premier Dealer, NATE-certified and EPA-certified experience behind sizing, refrigeration procedures and commissioning.
- Airflow evaluated firstWe check ductwork and airflow because heat pumps move more air than the oversized equipment they often replace.
Ducted, Dual-Fuel and Ductless Options
A ducted heat pump can use the home’s existing air-distribution system. Dual-fuel systems pair a heat pump with a gas furnace, while ductless systems serve spaces without conventional ducts.
Equipment also varies by capacity, operating stages, cold-weather performance, controls and sound level. Pure Comfort primarily installs Lennox products and explains how those differences affect the actual home.
CONFIGURATIONS WE INSTALL
The right setup depends on the home, not a single preferred product.
- Ducted heat pumps using existing distribution
- Dual-fuel heat pump and gas furnace pairings
- Ductless systems for spaces without ducts
- Single-stage, multi-stage and variable-capacity equipment
- Cold-climate rated options
- Compatible thermostats and staging controls
What Heat Pump Rebates, Financing and Warranties Are Available?
Yes. Heat pump projects can qualify for Lennox promotions, financing and ComEd heat pump discounts, but Illinois income-qualified HEAR rebates are not available yet as of October 2026. Heat-pump projects may qualify for changing manufacturer promotions, utility rebates or tax incentives. Eligibility depends on the equipment, efficiency level, installation and current program rules.
Financing may also be available for qualifying installations. Pure Comfort confirms applicable programs during the estimate rather than publishing temporary amounts as permanent offers.
As a Lennox Premier Dealer, we register your heat pump warranty and add Lennox ComfortShield extended labor coverage of up to 10 years.
0% APR
Up to 60 Months
On select Lennox systems during Lennox promotions. Terms vary by system, subject to credit approval.
Free
Replacement Estimates
In-home, in writing, with no obligation.
Local Heat Pump Installation Experience
Pure Comfort’s completed-project library includes heat pumps installed in the communities around Streamwood. Those projects give homeowners a clearer picture of equipment placement, line-set routing, indoor components and the quality of the finished work.
Local experience also matters when evaluating older duct systems, limited return air and electrical conditions that may need attention before a heat pump can deliver the expected comfort.
Real Reviews. Real Comfort.
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Installation FAQs
Can a heat pump heat a home during an Illinois winter?
Yes. Most homes here use a dual-fuel system: a heat pump paired with a gas furnace. The heat pump heats efficiently through spring, fall and mild winter days, and the furnace takes over when it gets truly cold. For dual-fuel systems we typically install Lennox EL19KPV and EL21KLV heat pumps, or the EL18KSLV side-discharge model where space is tight.
What is a dual-fuel system?
It combines a heat pump with a gas furnace and uses controls to select the appropriate heat source as conditions change.
Do heat pumps also provide air conditioning?
Yes. A heat pump moves heat in both directions, providing cooling in summer and heating in winter.
Can a heat pump use existing ductwork?
Often, but the ducts and airflow must be checked for the selected equipment and operating conditions.
Does a heat pump require electrical work?
It may. Existing circuit, breaker, wire and service capacity need to match the equipment requirements.
Are rebates available?
Programs change. We confirm current manufacturer, utility and tax-related opportunities during the estimate.
Is a heat pump cheaper to run than my gas furnace?
Above about 35 to 40°F, usually yes. Below that, gas is often cheaper. On every dual-fuel install, we set the switch-over temperature from your home’s balance point in the load report, typically around 35 to 40°F. That way the system always runs on whichever fuel costs less to heat your home.
How much does a heat pump cost?
A heat pump with a matching evaporator coil (paired with a furnace) costs about $6,000 for a basic, lower-SEER2 model up to about $11,000 for a high-SEER2 system, installed. A heat pump with an air handler starts at about $8,500 and can go above $15,000 for large, high-SEER2 or fully communicating systems.
The price also depends on whether we need to run new low-voltage wiring or a new refrigerant line set. Attic installations take extra work and parts: a drain pan, float switch, secondary drain and drain trap.
How often should a heat pump be serviced?
At least once a year, and ideally twice, in spring and fall, because a heat pump runs for both heating and cooling. Regular service keeps it efficient and catches problems early. Ask about our Comfort Club plans, which include yearly heating and cooling tune-ups starting at $15 a month.
Heat Pump Installation Across the Northwest Suburbs
Based in Streamwood and installing heat pumps throughout the surrounding communities. Pick your town to see local details, or give us a call and we will tell you straight away whether your address is in range.
Not on the list? We cover much of the northwest suburbs, so call and we will confirm your address in a minute.
See Whether a Heat Pump Fits Your Home
Tell us how the home is heated now and what you want to improve. We will compare ducted, dual-fuel and ductless options through a complete in-home evaluation.
- You get a scheduled window and the technician's name
- We check ductwork and electrical capacity before recommending equipment
- In-home estimates are free, with no obligation
Curious whether it works here? Call us at (708) 515-4822 and we will talk through cold-weather performance honestly.
Request Service or a Free Replacement Estimate
Heat Pump Options Compared
A single-stage heat pump paired with a gas furnace is the budget dual-fuel option, a two-stage heat pump adds comfort, and a variable-capacity cold-climate heat pump gives the highest efficiency through Illinois winters. We install the full Lennox line.
| Option | Cooling | Heating | Stages | Best for | Example models |
|---|---|---|---|---|---|
| Single-stage | Up to 14.3 to 17 SEER2 | Up to 7.5 HSPF2 | Single-stage | Budget dual-fuel pairing with a gas furnace | Lennox ML14KP1, EL16KP1 |
| Two-stage | Up to 17.5 SEER2 | Up to 8.2 HSPF2 | Two-stage | Better comfort at a value price | Lennox ML16KP2 |
| Variable-capacity | Up to 17 to 21.1 SEER2 | Up to 9 to 10.5 HSPF2 | Variable-capacity | Cold winters, even comfort and the lowest bills | Lennox EL18KSLV, EL21KLV, SL22KLV |
More detail on our Lennox heat pumps page.
Rebates you may qualify for
2026 utility programs for Northern Illinois homes. Amounts checked October 2026.
| Program | Equipment | Rebate |
|---|---|---|
| ComEd | Ducted heat pump, Tier 1 (15.2+ SEER2, 8.1+ HSPF2) | Up to $900 / $1,400* |
| ComEd | Ducted heat pump, Tier 2 (17+ SEER2, 8.5+ HSPF2) | Up to $1,500 / $2,000* |
| ComEd | ENERGY STAR smart thermostat with a heat pump | +$75 |
* Under / over 2.5 tons heating capacity. The federal 25C tax credit ended for systems installed after December 31, 2025. Illinois income-qualified HEAR heat pump rebates (up to $8,000) are not available yet as of October 2026, and projects finished before the program opens will not qualify. We confirm the current status on your written quote. ComEd discounts come off your invoice when a ComEd heat pump-trained contractor installs qualifying equipment. Nicor Gas rebates require qualifying equipment and Nicor’s rebate application. Programs can change, so we confirm what your home qualifies for on your written quote. Programs and amounts can change, so confirm current details on the utility sites before you buy. Official details: Nicor Gas rebates · ComEd heat pump discounts.
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- Lennox Premier Dealer
- NATE-certified technicians
- EPA Section 608 certified
- BBB Accredited Business
- Licensed business in the Village of Streamwood
- Registered Illinois LLC
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