Heat Pump Repair in Bartlett, IL
Heat pump repairs here usually cost $275 to $765 all-in, with the $75 diagnostic waived with the repair.
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Need Heat Pump Repair in Bartlett?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Bartlett?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Bartlett, IL (60103) from our shop in Streamwood, about 10 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Why Bartlett Heat Pumps Stop Heating or Cooling
Heat pumps in Bartlett work year-round: cooling in summer and heating through fall, spring and much of winter, often with a gas furnace or electric strips as backup. That makes them harder working than an air conditioner, and the problems we see most are failed capacitors and contactors, defrost sensors and boards, reversing valves that stick between modes, and refrigerant leaks. We test the system in the mode that is giving you trouble and check the backup heat at the same time.
From Call to Fixed: Bartlett Heat Pump Repair
Every visit follows the same order: thermostat call, outdoor unit power, capacitor and contactor, then the defrost controls and reversing valve, then refrigerant by measurement. Airflow, the filter, the drain and the backup heat get checked too. You approve a written flat-rate price, and the $75 diagnostic is waived with the repair.
Heat Pump Repair vs. Replacement in Bartlett
We weigh the repair price against the age, refrigerant and history of the system. An isolated failure on a heat pump with a good record is usually worth repairing. A major refrigerant repair on an aging unit usually is not. You get both options in writing.
Related Services in Bartlett
Other ways we help Bartlett homeowners.
Bartlett Heat Pump Repair Cost
Expect $275 to $765 for the common heat pump repairs. A capacitor is $275 to $348, a defrost sensor $340, a crankcase heater $355 and a defrost control board $765. You see the full price in writing before we start, and plan members save 10 to 15%.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
If a repair turns into a replacement, we check the current Bartlett permit rules for that job. Arrival windows are our best estimate and can shift with demand.
Why Bartlett Calls Pure Comfort for Heat Pumps
Straight answers, written prices and repairs done right the first time.
Owned and run locally
Started in Streamwood in 2008. The same family still owns the company and answers for the work.
Our own technicians
No subcontractors. The people who diagnose your furnace are the people who fix it.
Trained and insured
Technicians carry NATE and EPA 608 certifications, and the company is licensed and insured.
Lennox Premier Dealer status
We install Lennox as a Premier Dealer and repair every major heat pump brand.
We finish every repair by checking refrigerant pressures, airflow and the temperature split.
Not Sure What Your Heat Pump Needs?
A heat pump that runs but cannot keep up is worth a call too. We will explain what we find.
Feedback From Homeowners We Serve
These are reviews from homeowners in and around Bartlett.
What Bartlett homeowners say
“We purchased and had installed a new heat pump/AC/Furnace unit(s) from Gene and team in December 2025, upgrading from the original 1985 AC/Furnace units. … Now in June of 2026, during a heat wave, the AC unit malfunctioned and he responded promptly, came to service promptly, and handled it with a positive, professional, result-producing manner!”
Heat pump system install and AC repair
“I recently had a new Lennox HVAC system installed and had a very positive experience from start to finish. The team was professional, knowledgeable, and took the time to explain the system and answer my questions. The installation was completed neatly and professionally, and everything was tested before they left. I also appreciated that they focused on getting the job done properly rather than putting pressure on me with unnecessary upselling.”
New Lennox HVAC system
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Nearby Heat Pump Repair
Pure Comfort serves all of Bartlett, along with nearby Streamwood, Elgin, South Elgin and Hanover Park.
Drive time: our shop in Streamwood is about 4 miles from Bartlett, roughly 10 minutes away via Bartlett Road in normal traffic.
Zip codes: we cover Bartlett homes in 60103.
Heat pump repair in nearby towns
- Hanover ParkHeat pump repair
- StreamwoodHeat pump repair
- WayneHeat pump repair
- RoselleHeat pump repair
- South ElginHeat pump repair
Near Bartlett but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
Bartlett Heat Pump Repair: Questions and Answers
Is heat pump repair priced by the hour?
No. Every repair is flat-rate with parts and labor included. Most cost $275 to $765 in Bartlett.
Why does my heat pump heat poorly when it is very cold?
Output drops as it gets colder outside. Dual-fuel systems switch to the furnace and electric systems use heat strips. If that handoff is not happening, we check the thermostat and controls.
How far is Pure Comfort from Bartlett?
About 10 minutes from our shop in Streamwood. We cover Bartlett homes in 60103.
How does a heat pump defrost cycle work?
The system briefly runs in cooling mode to warm the outdoor coil and melt frost. If ice keeps building, a sensor, control board or reversing valve is often the cause.
What heat pump brands do you service?
All major brands, including Lennox, Carrier, Trane, Goodman, Rheem, Mitsubishi and Bosch.
When is a heat pump not worth fixing?
When an older unit needs a compressor ($2,935), keeps leaking refrigerant or never kept the house comfortable. Otherwise, repair is usually the better value.
When should I service my heat pump?
Spring for cooling and fall for heating. A fall check confirms the defrost cycle and backup heat before cold weather.
Need Your Heat Pump Fixed in Bartlett?
Our technicians are about 10 minutes from Bartlett. Call or book online, and we will diagnose and price the repair before any work starts.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
For the fastest Bartlett appointment, call (708) 515-4822. Online requests are answered during business hours.