Heat Pump Repair in Hoffman Estates, IL
Hoffman Estates is about 15 minutes from our Streamwood shop, and we cover both the older 60169 neighborhoods and the newer homes in 60192. Expect $275 to $765 for most heat pump repairs, priced flat before work starts.
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Need Heat Pump Repair in Hoffman Estates?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in Hoffman Estates?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Hoffman Estates, IL (60010 and 60195) from our shop in Streamwood, about 15 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Heat Pump Problems We Fix in Hoffman Estates
Most Hoffman Estates heat pump calls come in one of two seasons: the first hot week of summer and the first cold snap of fall. In winter, the usual complaints are an outdoor unit caked in ice, cool air from the vents or a heat pump that runs nonstop. In summer, it is weak cooling or an outdoor unit that will not start. Capacitors, contactors, defrost controls and reversing valves cause most of them.
How a Hoffman Estates Heat Pump Repair Visit Works
We start by running the heat pump in the mode that is causing trouble, so we see the symptom instead of guessing. The technician checks the thermostat and wiring, the capacitor and contactor, the defrost sensor and control, the reversing valve and the refrigerant pressures, then airflow and the backup heat. You hear the cause and a flat-rate price before work begins, and most repairs are done on the first visit.
Should You Replace Your Hoffman Estates Heat Pump?
A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.
More Services in Hoffman Estates
Related services for Hoffman Estates homeowners.
How Much Is Heat Pump Repair in Hoffman Estates?
Most heat pump repairs in Hoffman Estates cost $275 to $765, flat-rate with parts and labor. Capacitors and contactors are at the low end, and defrost sensors and boards are in the middle. Reversing valves ($1,470) and compressors ($2,935) cost more. The $75 diagnostic is waived when you approve the repair.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
If a repair turns into a replacement, we check the current Hoffman Estates permit rules for that job. Arrival windows are our best estimate and can shift with demand.
The Pure Comfort Difference in Hoffman Estates
We test heat pumps in both modes and check the backup heat on every call.
Local, not a franchise
Local since 2008, from a shop in Streamwood, and still family-owned and operated.
Our own technicians
Service and installation completed by our own crews, never subcontracted to another company.
Insured and certified
NATE and EPA Section 608 certified, fully licensed and insured for the work we carry out.
Lennox Premier Dealer status
Lennox Premier Dealer, but your heat pump does not need to be a Lennox for us to fix it.
Before we go, we run the system in both modes and confirm the defrost cycle and backup heat.
Not Sure What Your Heat Pump Needs?
A heat pump that runs but cannot keep up is worth a call too. We will explain what we find.
Feedback From Homeowners We Serve
What homeowners say after a repair tells you more than any ad.
Recent Pure Comfort Jobs in Hoffman Estates, IL
2 jobs logged by our technicians in Hoffman Estates since October 2026. Locations are shown by town and ZIP code only.
Replaced an older Amana furnace and Goodman air conditioner with a Lennox Elite EL280 two-stage furnace (90,000 BTU) with an ECM blower, a matching 3-ton cased coil and a Lennox Merit 3-ton R-454B air conditioner with the required refrigerant detection sensor. The crew fabricated a new supply plenum, replaced the galvanized flue pipe, and installed a new condensate line, condenser pad, disconnect and electrical whip. Full system start-up and testing, and the Lennox 10-year parts warranty registered for the homeowner.
Fall furnace and humidifier tune-up before the heating season. Our technician recommended adding a Blue-Tube UV light at the indoor coil to help keep the coil clean and limit bacteria growth.
What Hoffman Estates homeowners say
“Great company Pure Comfort Heating and great technician Jonathan Doss! Saved me thousand of dollars on my air conditioner. Always on time , accurate, professional and trustful ! Highly recommend them For all heating and cooling devices.”
AC repair
“Extremely happy with the responsiveness and service of Pure Comfort. Our AC went out and Pure Comfort was able to quickly replace it (along with an old furnace and humidifier) within days. Gene and his team were fantastic - very punctual, communicative and did a great job explaining exactly what was going on.”
AC, furnace and humidifier replacement
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Repair Close to Hoffman Estates
Pure Comfort serves all of Hoffman Estates, along with nearby Schaumburg, South Barrington and Streamwood.
Drive time: our shop in Streamwood is about 7 miles from Hoffman Estates, roughly 15 minutes away in normal traffic.
Zip codes: we cover Hoffman Estates homes in 60169 and 60192, plus the parts of the village in 60010 and 60195.
Heat pump repair in nearby towns
- South BarringtonHeat pump repair
- SchaumburgHeat pump repair
- StreamwoodHeat pump repair
- InvernessHeat pump repair
- Hanover ParkHeat pump repair
Near Hoffman Estates but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
What Hoffman Estates Homeowners Ask About Heat Pumps
How much does heat pump repair cost in Hoffman Estates?
Most heat pump repairs in Hoffman Estates cost $275 to $765, flat-rate with parts and labor. A capacitor is $275 to $348, a defrost sensor $340 and a defrost control board $765. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair.
Is cold air from my heat pump normal in winter?
During a defrost cycle, briefly, yes. Cold air that lasts points to the reversing valve, defrost controls, refrigerant or backup heat.
How soon can you get to Hoffman Estates for a heat pump repair?
Usually the same day when a truck is open. Our shop is about 15 minutes from Hoffman Estates.
Why does my heat pump steam in winter?
That is usually a normal defrost cycle melting frost off the coil. Heavy ice that does not clear is the problem to call about.
Can you fix my Carrier, Trane or Mitsubishi heat pump?
Yes. We service all major ducted and ductless heat pump brands.
Should I repair or replace a 12-year-old heat pump?
Small repairs are usually worth it. A compressor or reversing valve on a heat pump that old usually is not, so we price both.
How often should a heat pump be serviced?
Twice a year is ideal, since it heats and cools. Our maintenance plan covers a tune-up in each season and saves members 10 to 15% on repairs.
Book a Hoffman Estates Heat Pump Repair
Book online or call, and a technician will be in Hoffman Estates as soon as a truck is open.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Calling (708) 515-4822 is the fastest way to reach us from Hoffman Estates. Form requests are reviewed during business hours.