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Heat Pump Repair in Itasca, IL

Itasca has older houses near downtown and the train station, mid-century homes and newer subdivisions. Heat pump repairs here usually cost $275 to $765 all-in, with the $75 diagnostic waived with the repair.

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Need Heat Pump Repair in Itasca?

Fast, honest heat pump repair from a family-owned team based in Streamwood.

  • $75 diagnostic, waived when you approve the repair
  • 24/7 emergency service, with same-day appointments available
  • Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
  • Upfront, flat-rate pricing before any work starts

Time for a New Heat Pump in Itasca?

Free in-home replacement estimates from a Lennox Premier Dealer.

  • Good, Better and Best options with upfront pricing
  • ComEd rebates applied where you qualify
  • Financing available, including 0% APR on select Lennox systems during Lennox promotions
  • Sized with a load calculation, installed and permitted

Quick Summary

Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in Itasca, IL (60143) from our shop in Streamwood, about 25 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.

Reviewed by , owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated

Itasca Heat Pump Service

Common Heat Pump Repairs in Itasca

Ice on the outdoor coil, cold air in heat mode and a system stuck in cooling are the heat pump problems Itasca homeowners call about most in winter. In summer it is the same list as an AC: capacitors, contactors and refrigerant. We find the cause with meters and gauges before quoting.

HOW IT WORKS

How We Diagnose Heat Pumps in Itasca

Every visit follows the same order: thermostat call, outdoor unit power, capacitor and contactor, then the defrost controls and reversing valve, then refrigerant by measurement. Airflow, the filter, the drain and the backup heat get checked too. You approve a written flat-rate price, and the $75 diagnostic is waived with the repair.

Lennox high-efficiency furnace installed in an Itasca, IL utility room
REPAIR OR REPLACE

Heat Pump Repair vs. Replacement in Itasca

A heat pump usually lasts 12 to 15 years here, a bit less than a furnace because it runs in both seasons. Repair makes sense when the failure is isolated, like a capacitor, contactor, defrost sensor or defrost board. Consider replacement when an older unit needs a compressor ($2,935) or a reversing valve ($1,470), or keeps leaking refrigerant. Replacement estimates are free.

Lennox AC condenser on a new pad beside an Itasca, IL home
WHAT WE DO HERE

More Services in Itasca

More services for homes in Itasca.

Cost & timing

What Heat Pump Repair Costs in Itasca

The price depends on the part, not the hours. Electrical parts and defrost controls run $275 to $765. Refrigerant work starts with a $125 charge check, and a leak search with a nitrogen pressure test is $610. Every price includes parts and labor.

Heat pump repair prices in Itasca, IL (Pure Comfort flat-rate pricing, parts and labor included, November 2026)
RepairTypical priceCommon symptom
Capacitor$275 to $348Outdoor fan or compressor hums but will not start
Contactor$330 to $398Outdoor unit will not turn on, or will not shut off
Defrost sensor$340Heavy ice that does not clear in winter
Crankcase heater$355Hard compressor starts in cold weather
Defrost control board$765No defrost, or the unit stays in defrost
Refrigerant charge check$125Weak heating or cooling
Refrigerant, per poundR-410A $165, R-454B $245Low charge; discounted when more than one pound is needed
Leak search and nitrogen pressure test$610Charge keeps dropping
TXV (metering device)$1,250Poor capacity, frosting, high superheat
Reversing valve$1,470Stuck in heating or cooling
Compressor$2,935Compressor failed or grounded
Diagnostic$75 ($99 evenings, weekends and holidays)Waived when you approve the repair

Extra work and any permit are discussed with you first. Arrival windows reflect current demand and technician availability.

WHY HOMEOWNERS CHOOSE US

The Pure Comfort Difference in Itasca

Our technicians work on heat pumps year-round, not just in summer.

1

Family-run in Streamwood

A Streamwood family business since 2008, not a franchise or a private-equity rollup.

2

Our own technicians

The technician at your door works for Pure Comfort. We do not hand jobs to subcontractors.

3

Insured and certified

Fully insured and licensed, with NATE and EPA 608 certified technicians doing the work.

4

Lennox Premier Dealer

Premier Dealer for Lennox, with repairs on all major heat pump makes and models.

The last step is a full operating check, including the thermostat settings for heat pump and backup heat.

HERE WHEN YOU NEED US

Questions About Your Heat Pump?

Sometimes it is the heat pump, sometimes the thermostat or backup heat. We will tell you which in your Itasca home.

LOCAL PROOF

Feedback From Homeowners We Serve

Before you let someone into your home, see what your neighbors say.

What homeowners in and near Itasca say

★★★★★
“5 stars from beginning to finish. Gene was responsive and came out next day for my furnace quote. Fair pricing and clear, professional estimate emailed same day.”
Y. L. · Itasca · Google review
Furnace replacement
★★★★★
“Gene fixed the issue. Was professional, punctual and explained what was wrong. Definitely recommend Pure Comfort Thanks!”
J. C. · Roselle · Google review
Repair
★★★★★
“I was able to get a same day diagnostic for some back drafting I was having with my water heater. Gene was great. Friendly, honest and thorough as we discussed 3 different options and I was emailed estimates the same day.”
T. C. · Elk Grove Village · Google review
Water heater diagnostic
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When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….

Google Review
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Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….

Google Review
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Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….

Google Review
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Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….

Google Review
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I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….

Google Review
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Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….

Google Review
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Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….

Google Review
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Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….

Google Review
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Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….

Google Review
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Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….

Google Review
NEARBY

Heat Pump Repair Close to Itasca

Pure Comfort serves Itasca and nearby communities including Roselle, Elk Grove Village, Addison and Wood Dale.

Drive time: our shop in Streamwood is about 14 miles from Itasca, roughly 25 minutes away in normal traffic.

Zip codes: we cover Itasca homes in 60143.

Heat pump repair in nearby towns

Near Itasca but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.

COMMON QUESTIONS

Heat Pump Questions From Itasca

Plan on $275 to $765 for most repairs. Maintenance plan members save 10 to 15%, and the $75 diagnostic is waived with the repair.

Output drops as it gets colder outside. Dual-fuel systems switch to the furnace and electric systems use heat strips. If that handoff is not happening, we check the thermostat and controls.

Usually the same day when a truck is open. Our shop is about 25 minutes from Itasca.

The system briefly runs in cooling mode to warm the outdoor coil and melt frost. If ice keeps building, a sensor, control board or reversing valve is often the cause.

Yes. We repair ductless heat pumps, including sensors ($330) and control boards ($1,065), along with ducted systems.

Usually 12 to 15 years here, since it runs in both heating and cooling seasons. Yearly maintenance helps it reach the high end.

Electrical tests, refrigerant check, coil and drain cleaning, defrost and reversing valve checks and a look at the backup heat.

SCHEDULE SERVICE

Book a Itasca Heat Pump Diagnostic

Book online or call, and a technician will be in Itasca as soon as a truck is open.

Phones are answered 24/7 at (708) 515-4822. Online requests from Itasca are handled during business hours.

Schedule HVAC Service

Reviewed and last updated by , owner of Pure Comfort Heating and Cooling and a NATE- and EPA 608-certified HVAC technician since 2008.