Heat Pump Repair in West Dundee, IL
About half of West Dundee homes were built after 1990, many in the two-story subdivisions west of Spring Hill Mall. Most heat pump repairs cost $275 to $765, flat-rate with parts and labor, and the $75 diagnostic is waived when you approve the repair.
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Need Heat Pump Repair in West Dundee?
Fast, honest heat pump repair from a family-owned team based in Streamwood.
- $75 diagnostic, waived when you approve the repair
- 24/7 emergency service, with same-day appointments available
- Trucks stocked with common heat pump parts like capacitors, contactors and defrost sensors, so most repairs are done in one visit
- Upfront, flat-rate pricing before any work starts
Time for a New Heat Pump in West Dundee?
Free in-home replacement estimates from a Lennox Premier Dealer.
- Good, Better and Best options with upfront pricing
- ComEd rebates applied where you qualify
- Financing available, including 0% APR on select Lennox systems during Lennox promotions
- Sized with a load calculation, installed and permitted
Quick Summary
Pure Comfort Heating and Cooling repairs ducted and ductless heat pumps in West Dundee, IL (60118) from our shop in Streamwood, about 22 minutes away. As of November 2026, common heat pump repairs cost $275 to $765 flat-rate with parts and labor: capacitors $275 to $348, defrost sensors $340 and defrost control boards $765, while a reversing valve is $1,470. The $75 diagnostic ($99 evenings, weekends and holidays) is waived when you approve the repair, and maintenance plan members save 10 to 15%. Call (708) 515-4822.
Reviewed by Gene Baldassano, owner and NATE- and EPA 608-certified HVAC technician since 2008 · Updated
Why West Dundee Heat Pumps Stop Heating or Cooling
A heat pump in West Dundee has to handle humid summers and cold winters, and dual-fuel systems hand off to a gas furnace when it gets too cold. We check that handoff, the defrost cycle and the thermostat setup along with the outdoor unit, because many no-heat calls are really a control or backup heat problem, not a failed heat pump.
How We Diagnose Heat Pumps in West Dundee
A heat pump combines refrigeration, airflow, electrical parts and controls, so we test the whole system. The thermostat, reversing valve, defrost operation, sensors, motors and refrigerant all get checked before we name the failed part. Trucks carry common parts for most brands.
Should You Replace Your West Dundee Heat Pump?
Most heat pump repairs are worth it. The exceptions are compressor failures and repeated refrigerant leaks on older units, and systems that never kept the house comfortable in the first place. We will tell you plainly which one you have.
Heating and Cooling Services in West Dundee
More services for homes in West Dundee.
Heat Pump Repair Prices in West Dundee
The price depends on the part, not the hours. Electrical parts and defrost controls run $275 to $765. Refrigerant work starts with a $125 charge check, and a leak search with a nitrogen pressure test is $610. Every price includes parts and labor.
| Repair | Typical price | Common symptom |
|---|---|---|
| Capacitor | $275 to $348 | Outdoor fan or compressor hums but will not start |
| Contactor | $330 to $398 | Outdoor unit will not turn on, or will not shut off |
| Defrost sensor | $340 | Heavy ice that does not clear in winter |
| Crankcase heater | $355 | Hard compressor starts in cold weather |
| Defrost control board | $765 | No defrost, or the unit stays in defrost |
| Refrigerant charge check | $125 | Weak heating or cooling |
| Refrigerant, per pound | R-410A $165, R-454B $245 | Low charge; discounted when more than one pound is needed |
| Leak search and nitrogen pressure test | $610 | Charge keeps dropping |
| TXV (metering device) | $1,250 | Poor capacity, frosting, high superheat |
| Reversing valve | $1,470 | Stuck in heating or cooling |
| Compressor | $2,935 | Compressor failed or grounded |
| Diagnostic | $75 ($99 evenings, weekends and holidays) | Waived when you approve the repair |
Permit needs and any extra work are reviewed for the specific project. Windows are typical rather than guaranteed, since scheduling depends on current demand and technician availability.
Why West Dundee Families Trust Pure Comfort
Our technicians work on heat pumps year-round, not just in summer.
Local and family-owned
Family-owned and run from Streamwood since 2008, with no franchise or call center in between.
Technicians on our payroll
No subcontractors. The people who diagnose your furnace are the people who fix it.
Trained and insured
Fully insured and licensed, with NATE and EPA 608 certified technicians doing the work.
Premier Dealer, any brand fixed
Lennox Premier Dealer, and we service Carrier, Trane, Goodman, Mitsubishi, Bosch and the rest.
Every repair is tested in the mode that failed, then in the other mode, before we close the job.
Questions About Your Heat Pump?
We will test your heat pump in the mode that is failing and lay out the options with prices.
Feedback From Homeowners We Serve
Here is what neighbors near West Dundee say about working with us.
What West Dundee homeowners say
“Gene was the best. Super helpful!!!”
Service visit
When you need HVAC due to an unexpected event you want someone who not only can provide the service you need….
Great service. Very professional. They try all avenues to resolve issues with equipment. Always a pleasure to work….
Had an issue with the thermostat reading erroneously, as soon as I contacted Pure Comfort, they got back….
Our serviceman, Gene, was very responsive, professional and thorough. He explained each aspect of the issue clearly and….
I called them at 7am with no heat, the only available spot they had was in the afternoon, 5 minutes later they called….
Gene was professional, on-time, very friendly and did a thorough job inspecting our A/C unit. He also checked….
Quick and honest service and advice last minute on a Sunday. Clean crew and equipment. Gene was a knowledgeable….
Gene did not give up on the problem. It was a crazy situation but he never gave up found the problem and fixed it. Thank you….
Furnace wasnt working. Called Pure Comfort after hours and they came right out and helped me. The furnace….
Very professional, definitely knowledgeable had the furnace fixed in 10 minutes. I can honestly say I trusted Gene….
Heat Pump Service Around West Dundee
Pure Comfort repairs heat pumps throughout West Dundee and the towns around it, including heat pump repair in Carpentersville, heat pump repair in Elgin and heat pump repair in Algonquin. Drive time: our shop in Streamwood is about 22 minutes from West Dundee in normal traffic. Zip codes: we cover West Dundee homes in 60118.
Heat pump repair in nearby towns
- CarpentersvilleHeat pump repair
- ElginHeat pump repair
- AlgonquinHeat pump repair
- Barrington HillsHeat pump repair
- South ElginHeat pump repair
Near West Dundee but not listed? We serve towns within about 20 miles of Streamwood. See all service areas or call (708) 515-4822.
What West Dundee Homeowners Ask About Heat Pumps
How much should I budget for a heat pump repair in West Dundee?
Plan on $275 to $765 for most repairs. Maintenance plan members save 10 to 15%, and the $75 diagnostic is waived with the repair.
My heat pump runs but the house stays cold. What is wrong?
It could be low refrigerant, a defrost problem, a dirty filter or backup heat that is not staging on. In very cold weather, a heat pump alone may also fall behind, which is what backup heat is for.
Do you service heat pumps in West Dundee?
Yes. We repair heat pumps across West Dundee (60118) from our Streamwood shop, about 22 minutes away.
What should I do if my heat pump is frozen?
Switch to emergency or auxiliary heat so the outdoor unit can thaw, check the filter and call for service. Do not chip the ice off the coil.
Will you work on a heat pump another company installed?
Yes. We repair all major brands and file manufacturer warranty claims for covered parts.
Is it worth replacing a heat pump compressor?
Only on a fairly new system or one still under parts warranty. On older units, a new heat pump is usually the better buy.
Can a tune-up prevent heat pump repairs?
It catches weak capacitors, dirty coils and drain problems early, which prevents many breakdowns.
Book a West Dundee Heat Pump Diagnostic
Call or book online for a heat pump diagnostic in West Dundee, with a flat-rate price before any work.
- You get a scheduled window and the technician's name
- We diagnose and price the work before anything starts
- Replacement estimates are free, with no obligation
Need it fixed today in West Dundee? Call (708) 515-4822 rather than using the form.