The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can change settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or hire a HVAC professional like Pure Comfort Heating and Air Conditioning. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample juice, Nest says you may encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on frequently in a short period of time.

You may worry something is up with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat right away. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat professional such as one from Pure Comfort Heating and Air Conditioning can provide support. We can diagnose the malfunction and put in a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life easier, by automatic energy-efficient programming and the opportunity to monitor settings while you’re away from home. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling experts at Pure Comfort Heating and Air Conditioning can take care of the issue quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 630-313-2509 to request your appointment now.