The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or away and can adjust temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC pro like Pure Comfort Heating and Air Conditioning. If you’re wiring it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get ample power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate juice, Nest says you might encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is creating strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t turn on or turns off and on rapidly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to begin with your thermostat right away. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat specialist such as one from Pure Comfort Heating and Air Conditioning can assist you. We can diagnose the malfunction and install a C-wire, if required.

Smart thermostats including the Nest are made to make your life more convenient, with automatic energy-efficient programming and the opportunity to monitor temps while you’re away from home. It’s an annoying experience when yours won’t run properly, but our heating and cooling experts at Pure Comfort Heating and Air Conditioning can fix the issue in no time.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 630-313-2509 to request your appointment now.